Investigating the interactions among benefits of information sharing in manufacturing supply chain

Article history: Received March 2, 2017 Received in revised format October 10, 2017 Accepted December 1 2017 Available online December 1 2017 Manufacturing organizations are under the pressure to give quality products at least cost within the possible minimum delivery time, even during unpredictable economic conditions. Due to competition like improved customer service and cost reduction, organizations are looking for innovative ways for creating competitive advantage. One such way is the effective information sharing among all the members of supply chain. To understand information sharing, we have to know the benefits of information sharing within the supply chain. In this study, on the basis of the relevant available literature and the suggestions of an expert team composed of managerial and technical experts of the manufacturing organization and academicians, eleven information sharing benefits have been diagnosed. An ISM-based model has been formed to study the understanding of the information sharing benefits in adopting the right information sharing within a manufacturing industry. We propose the ISM model, and a MICMAC investigation is applied. Its practical significance is to make use of the decision makers’ knowledge to give a fundamental understanding of a complicated situation, followed by a course of actions for problem-solving. Growing Science Ltd. All rights reserved. 8 © 201